What is an employee advocacy service?
An employee medical billing advocate is a dedicated liaison between you, your health care providers, such as doctors, dentists & hospitals and your insurance company. Your advocate makes sure all of your medical bills and claims are processed correctly and that you are never overcharged.
Universal Solutions is your partner in health. Their patient advocacy program is here to help you save money and get you results. Their professionals represent you and only you! No more closed doors, no more huge out of pocket expenses for items your insurance company should pay for. It’s time to have a partner that takes your health as seriously as you do.
Providing patients peace of mind for just $5 per month!
For the employee, Universal Solutions:
- We audit all of your medical bills for inaccuracies and make sure you are never charged for services you shouldn’t owe
- We appeal any denied claims by your insurance carrier and ensure they pay what they are responsible for
- We will facilitate refunds on your behalf for money you’ve overpaid
- We will stop all harassing collection calls and negotiate settlements on any outstanding medical bills you have or may incur
- We will resolve all disputed charges you may have with a doctor or hospital and hold them responsible by making sure your billing is done correctly and in a timely and accurate fashion
- We decode insurance lingo, helping you understand your medical bills and how to get the most from your health insurance
- We effectively negotiate with doctors and hospitals to ensure employees get fee reductions and more affordable payment plans
- We will provide you and your family with timely answers to all of your healthcare billing related questions through unlimited phone, internet and e-mail support
- For one low fee, we cover you and your entire family, regardless of your health insurance situation
Benefits your company receives:
- Your company will now spend zero time assisting employees with healthcare related issues
- No time taken by the employee to deal with medical bills for themselves or family members
- Increased company image as it relates to the healthcare benefits you offer
- Creates a more committed image in the mind of the employee
- As this benefit is extended to up to 4 additional members of a household for the same cost, it shows an enormous vested interest on the employers part to not only the employee but the employees’ family
- Universal Solutions manages all calls related to healthcare billing questions; disputes, denials and represent the employee and family on behalf of the employer
- Universal Solutions manages fraud based medical claims & workers compensation healthcare issues
Leveling the Healthcare Playing Field for Patients
Toll free 800-391-2140